Booking Information
There are several ways to buy tickets for events:
Please note we do not refund for missed shows or customer cancellations!
In Person
Tickets can be bought in person when in the Woolstore box office foyer or when our box office is available in the village hall. There are no additional booking fees to buy from the Box Office directly. You can pay with credit/debit card. We do not store any credit card information on the Woolstore premises, Box Office PC, or on our server.
Telephone Booking
Call our ticket agent Ticket Source 0333 666 3366 between 9am and 5.30pm, (an answering service is in use after hours), they will take your booking. Please note the Woolstore cannot take telephone bookings.
Telephone Booking fees
(1) Ticket price £ + Online Booking Fee £ (the fee is a percentage of your total booking transaction)
Further Options below with no increase your total bill.
(2) Ticket posted to you up to 96 hours before the event (optional £2.00 per booking)
(3) Ticket texted to mobile (no further charge)
(4) Ticket emailed to you (no further charge)
Online Booking
Simply click the ‘Buy Tickets’ symbol for each event and follow the instructions, this is a secure external Ticketing App provided by Ticket-Source. You can choose and book your seats from a seating plan.
Online Booking fees
(1) Ticket price £ + Online Booking Fee £ (the fee is a percentage of your total booking transaction)
(2) Ticket emailed to you (no charge)
Further Options below, but can increase your total bill.
(3) Ticket posted to you (optional £2.00 per booking)
(4) Refund Protection via BookingProtect please note this is an external insurance and they are very stringent in claims.
If you do not have text or email
Ticket Source will verbally supply you with a booking confirmation number for passing to Woolstore Box Office staff on your arrival at the Theatre.
Doors Open
The Woolstore will be open to receive guests approximately ¾ hour before the start time.
Food & Drink in Auditorium
Please note; we do not permit food in the auditorium at any time, drinks bought from the bar may be taken into the auditorium
Please note we do not refund for missed shows or customer cancellations!